Privacy Policy
Last updated: [Date]
This policy explains how [Store Name] ("we", "us", "our") collects, uses, and protects your personal information when you visit htmaja-10.myshopify.com [replace with your custom domain] or make a purchase. By using our site, you agree to this policy.
1. Information we collect
Information you give us
- Name, email address, phone number
- Billing and shipping addresses
- Account details (login, wishlist, order history)
- Messages you send to customer support
- Newsletter sign-ups and reviews you submit
Information collected automatically
- IP address, device type, browser, operating system
- Pages viewed, time on site, referring pages, and clicks
- Cookies and similar technologies (see section 6)
Payment information
Payments are processed by secure third-party payment providers. We do not store your full card number, CVV, or UPI PIN.
2. How we use your information
- To process and deliver orders and send order updates
- To process payments, returns, and refunds
- To provide customer support
- To manage your account and wishlist
- To send marketing emails or messages, only if you've opted in
- To improve our site, products, and customer experience
- To prevent fraud and keep our platform secure
- To meet our legal obligations
3. Sharing your information
We do not sell your personal information. We share it only with:
- Sellers on our marketplace: your name, delivery address, and contact number, so they can fulfil your order
- Service providers: Shopify (store platform), payment gateways, courier and logistics partners, email and analytics tools
- Authorities: when required by law, court order, or to protect our rights and users' safety
- Business transfers: if we merge with or are acquired by another business
All partners are required to protect your data and use it only for the services they provide to us.
4. Marketing communications
If you subscribe to our newsletter, we'll send updates on new arrivals and price drops. You can unsubscribe at any time using the link in any email or by contacting us.
5. Data retention
We keep your information only as long as needed for the purposes above, or as required by law (for example, tax and accounting records).
6. Cookies
We use cookies to keep items in your cart, remember your preferences, keep you logged in, and analyse traffic. You can control or delete cookies in your browser settings. Disabling cookies may affect parts of the site, such as the cart and checkout.
7. Your rights
You may:
- Request access to the personal data we hold about you
- Ask us to correct inaccurate or incomplete data
- Request deletion of your data, subject to legal retention requirements
- Withdraw consent for marketing at any time
To exercise these rights, email [email]. We'll respond within a reasonable time.
8. Security
We use SSL encryption, secure payment processing, and access controls to protect your data. No online method is 100% secure, so we cannot guarantee absolute security.
9. Children's privacy
Our site is intended for adults. We do not knowingly collect personal data from children under 18 without verifiable parental consent. If you believe a child has given us data, contact us and we'll delete it.
10. Third-party links
Our site may link to external websites. We are not responsible for their privacy practices.
11. Changes to this policy
We may update this policy from time to time. The "Last updated" date shows when it was last revised. Continued use of the site means you accept the changes.
12. Contact US
Name: [name]
Email: [email]
Address: [Full business address, City, State, PIN, India]